How to reflect commitment to customers in your budget allocation

How to Retain Your Customers: The Impact of Consumer Trust and Commitment in E-marketplaces

Retaining your customers is important for E-sellers to survive in the intensified competitive e-marketplace. We approach this issue from the perspective of “continuance intention”, a behavior intention that describes the willingness of customers to continue transacting with sellers. Drawing upon the trust-commitment theory, as well as institution-based trust factors, we examine two types of tru...

How to Boost Your Immune System Against Corona-virus Infection?

New emerging viruses like coronavirus 2019 (COVID-19) infections are always frightening. We know little about theirtransmission, behaviors, clinical manifestations, and outcomes. There is no vaccine or therapeutic strategies to dealwith these infections yet. In this situation, preventive measures may be promising. Hand hygiene is a very importantissue in preventing viral infec...

How to find out what your customers really want.

You can’t really get to know your customers until you really get to know your own company. That cycle begins with presales. We showed the VP how to discover the pain, challenges, and opportunities in her organization. She learned how to create surveys that her sales and presales teams could instantly access and deploy to match every sales situation. The presales part of the engagement cycle ena...

How to Identify the Best Customers for Your Business

Putting Your Customers' Questions to Work

The JeevesOne system is described which enables companies to set up and maintain question-answering functionality for structured and unstructured data on their